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Ice on the pipes or the unit

Ice means the coil got too cold, usually from low airflow.

Time: 2–4 hours to thaw You'll need: Towels

Safety first: turn the power off before touching your A/C. Never open the electrical panel cover or the inside of the outdoor unit. If you smell burning, see sparks, or a breaker keeps tripping, turn it off and call us.

Steps

  1. Set the thermostat to Off and the fan to On. This thaws the ice faster.
  2. Put towels down to catch the melting water.
  3. Replace the filter if it's dirty.
  4. Open the vents and move furniture or curtains blocking them. Keep most vents open, even in rooms you don't use.
  5. When all the ice is gone, turn cooling back on.

Never chip the ice off. You can puncture the coil.

Call us if: It freezes up again. That usually means low refrigerant or a fan problem, which needs a technician. (305) 842-0295

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